Registration and Ticketing Policies

Are there any age restrictions to enter the event?
There are no age restrictions for attendees. However, some of our programming may not be suitable for younger children. Our recommended minimum age is 11.
Mon, Nov 23, 2020 at 7:34 PM
Is it possible to change or cancel my pass?
Tickets may be transferred to another individual by modifying the ticket information in ShowClix.  Follow the instructions here to change the personal infor...
Mon, Sep 13, 2021 at 8:54 PM
How can I upgrade my pass?
Upgrades are available while supplies last! To upgrade your pass, please email help@broadwaycon.com. Please note that all sales are final and tickets cannot...
Mon, Sep 13, 2021 at 8:56 PM
Does my ticket include all BroadwayCon programming?
BroadwayCon tickets offer access to BroadwayCon programming, the BroadwayCon marketplace, and opportunities to apply for workshops. Autograph and photograph...
Mon, Sep 13, 2021 at 9:19 PM
Is there an inclement weather policy?
The event will proceed regardless of weather conditions. In the case of extreme inclement weather which restricts travel for our audience, attendees with un...
Mon, Sep 13, 2021 at 9:02 PM
What is your refund policy?
All sales are final for BroadwayCon and tickets are not refundable. This policy is outlined in the Terms and Conditions of the ticket. Tickets may be transf...
Mon, Sep 13, 2021 at 9:10 PM
What is TicketGuardian?
TicketGuardian is insurance that you have the option to purchase during the checkout process. The cost of this insurance will vary based on the amount of yo...
Mon, Sep 13, 2021 at 9:11 PM
How do I update the personal information on my ticket?
You may make changes to the personal information on a ticket by modifying the ticket information in ShowClix. Follow the instructions here to change or upda...
Mon, Sep 13, 2021 at 9:12 PM
How do I access Student Ticket prices?
High school and college students are eligible to receive 15% off their purchase of a general pass or day pass. Use the access code STUDENT prior to selectin...
Mon, Sep 13, 2021 at 9:14 PM